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What we offer...
- Coverage of over 80% of individual health insurance premiums
- Seasonal company events
- 401k matching
- Great opportunities for growth as we hire within when we can
- Recruiting bonuses
- Performance based promotions
- Gas mileage reimbursement
- And more!
Maintenance Technician
Reports To: Maintenance Manager
Department: Peak Living Maintenance
Summary: Responsible for performing all inside and outside repair, maintenance work and general upkeep for designated buildings by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- Survey designated properties for daily Work-Orders submitted completing each according to priority/difficulty level and effective time-management. Requests approval from Property and Maintenance Management for any additional work needed to complete a work-order task.
- Documents each online Work-Order accurately and maintain progress updates with photos, descriptions, receipts and recording of hours worked at each stage of job completion.
- Schedule service repairs to maintain functionality of all systems and ensures landscape of common areas are in the best condition at all designated properties.
- Completes Unit Turn’s according to timeframe and budget estimates.
- Installs equipment/deliveries according to established schedule, company standards and within acceptable time frames as well as troubleshoot and repair potential problems at each designated property.
- Applies knowledge of safety and health guidelines and seeks additional training/education as appropriate.
- Works closely with and obtains approval from Maintenance Manager in Unit Turn Completions from estimates, ordering of supplies or outside equipment, and hiring any additional third-party vendors.
- Maintains cleanliness of company vehicles and keeps vehicle stocked with sufficient supply of parts and tools required.
- Builds and maintains customer relations in field to ensure excellent customer service and enhance the company's image.
- Answers and completes after-hours/Emergency tasks as assigned. Ability to for formulate quick, effective solutions in accordance to time, safety, and company policies on own.
- Tenants should be contacted within 24 hours of the submission of the WO during the work week, and 12 hours after returning from the weekend or holiday, any issues dealing with water leaks take first priority.
- Techs should try and use their skills, knowledge and/or try and get advice from others to solve as many WO issues as they can before calling in for a third-party vendor to help with the situation.
- Techs are responsible for recording all activity in the Vendors Instructions of the Appfolio Work Order, including their name and date, hours, specifics of what they found at the site, what information they gave to the tenant, photos, what will happen in the future regarding the situation and time and materials spent. It is important that this information be kept up to date in the WO's.
- All Emergency Calls must be written up as a WO, and time must be recorded on MilelQ and Paychex Time if travel is involved.
- Techs are required to use the materials sign-out sheet at the Materials storeroom when taking materials. The use of Paychex for time recording and requesting time off is mandatory and used in the calculation of hourly wages.
- Signing into Paychex Time should occur when present at the first apartment building or store used for the first WO of the day. Signing out should occur at the last building where a WO is being worked on before leaving for the workday. Breaks also need to be recorded.
- Performs other related duties as assigned.
Skills:
- Oral Communication Skills
- Written Communication Skills
- Customer Service
- Mechanical Aptitude
- Math Aptitude
- Reading Skills
- Time Management
- Physical Dexterity Skills
- Ability to lift up to 50 pounds
Education/Experience:
- Associates Degree.
- Prior work-related experience required.
Property Manager
FLSA Status: Exempt
Division: Peak Living Property Services
Reports To: Portfolio Manager/Director of Operations
Summary: Responsible to service and maintain property management accounts for company income and profit. Assist owners in achieving their investment objectives through quality professional property management services. Make recommendations to improve the profit and productivity.
Responsibilities:
- Oversee Management for a number of properties assigned to you with efficiency and professionalism – ability to travel (roam) to each building via personal vehicle when needed. Must always maintain a current driver’s license.
- Contract with tenants by negotiating leases and collecting and refunding security deposits to facilitate smooth move-in and move-out processes.
- Coordinates and oversees on-site operations including vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property.
- Help create and organize marketing initiatives that generate excitement and new qualified leads/leases.
- Establish rental rate by surveying local rental rates to ensure fair and competitive pricing.
- Act as first point of contact for all daily residential communication, aiding in conflict resolution, with a professional manner that upholds the highest level of customer service and legality requirements.
- Seek advisement or guidance from Supervisors when needed.
- Monitor delinquency report management on a monthly basis; assist in payment plan communication and implementation when necessary.
- Oversee the extension of renewal offers and execution process.
- Diligently operate all required marketing/leasing tactics (guest card management requirements), utilizing all available platforms; acutely monitor occupancy levels at every property and contribute feedback to leverage support
- Liaise with the Peak Living Maintenance Division to keep a consistent pulse on work order management.
- Attendance and participation in all required meetings; on time and prepared.
- Calendar manage and self-prioritize duties with the highest level of organization; respond to all communication platforms (voicemails, emails, texts) in a timely manner.
- Honor and understand Peak Livings core values.
Skills & Qualifications:
- Minimum 2 years’ experience in property management or related field; willing to make exceptions if personality seems like a strong fit.
- Some college preferred.
- Computer literate; swift typing abilities, proficient with productivity software including Outlook, Excel, DropBox, Asana, iPhone.
- Experience with Appfolio or similar PMS strongly desired; ability to learn quickly required.
- Customer service experience preferred; strong verbal/writing communication skills required.
- Able to prioritize multiple duties; efficient time management skills required.
- Daily access to reliable vehicle (gas mileage reimbursed monthly @ $0.56/mile).
- Personalities that exemplifying positivity, team player attitudes, customer-centric approaches, and a willingness to grow within the role/company.
Other Preferred Qualifications - Certifications/Licenses:
- Real Estate Sales or Brokers License preferred
- Certified Property Manager or Equivalent preferred
Leasing Professional/ Assistant Manager
FLSA Status: Exempt
Division: Peak Living Property Services
Reports To: Portfolio Manager/Director of Operations
Summary: Responsible to service and maintain property management accounts for company income and profit. Assist owners in achieving their investment objectives through quality professional property management services. Make recommendations to improve the profit and productivity.
Responsibilities:
- Oversee Management for a number of properties assigned to you with efficiency and professionalism – ability to travel (roam) to each building via personal vehicle when needed. Must always maintain a current driver’s license.
- Contract with tenants by negotiating leases and collecting and refunding security deposits to facilitate smooth move-in and move-out processes.
- Coordinates and oversees on-site operations including vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property.
- Help create and organize marketing initiatives that generate excitement and new qualified leads/leases.
- Establish rental rate by surveying local rental rates to ensure fair and competitive pricing.
- Act as first point of contact for all daily residential communication, aiding in conflict resolution, with a professional manner that upholds the highest level of customer service and legality requirements.
- Seek advisement or guidance from Supervisors when needed.
- Monitor delinquency report management on a monthly basis; assist in payment plan communication and implementation when necessary.
- Oversee the extension of renewal offers and execution process.
- Diligently operate all required marketing/leasing tactics (guest card management requirements), utilizing all available platforms; acutely monitor occupancy levels at every property and contribute feedback to leverage support
- Liaise with the Peak Living Maintenance Division to keep a consistent pulse on work order management.
- Attendance and participation in all required meetings; on time and prepared.
- Calendar manage and self-prioritize duties with the highest level of organization; respond to all communication platforms (voicemails, emails, texts) in a timely manner.
- Honor and understand Peak Livings core values.
Skills & Qualifications:
- Minimum 2 years’ experience in property management or related field; willing to make exceptions if personality seems like a strong fit.
- Some college preferred.
- Computer literate; swift typing abilities, proficient with productivity software including Outlook, Excel, DropBox, Asana, iPhone.
- Experience with Appfolio or similar PMS strongly desired; ability to learn quickly required.
- Customer service experience preferred; strong verbal/writing communication skills required.
- Able to prioritize multiple duties; efficient time management skills required.
- Daily access to reliable vehicle (gas mileage reimbursed monthly @ $0.56/mile).
- Personalities that exemplifying positivity, team player attitudes, customer-centric approaches, and a willingness to grow within the role/company.
Other Preferred Qualifications - Certifications/Licenses:
- Real Estate Sales or Brokers License preferred
- Certified Property Manager or Equivalent preferred
